Privacy Policy

Effective Date: July 28, 2024

1. Introduction

Welcome to Solume ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.community.solume.com (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information about you:

  • Personal Information: While visiting our Site, you may voluntarily provide us with personal information such as your name, email address, phone number, and any other details you choose to provide when filling out forms on our Site.
  • Usage Data: We automatically collect certain information about your interaction with the Site. This information may include your IP address, browser type, operating system, referral source, pages visited, and the dates/times of your visits.

3. Use of Google Analytics

We use Google Analytics to collect and analyze data about how visitors use our Site. Google Analytics collects information such as your IP address, device type, browser type, and pages visited. This information helps us understand user behavior and improve the Site's performance.

Google Analytics uses cookies to collect data. You can learn more about how Google uses data when you visit our Site by visiting Google's Privacy Policy and Google Analytics Terms of Service.

4. Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. We use cookies to enhance your experience on our Site, analyze site usage, and assist in our marketing efforts. The types of cookies we use include:

  • Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences or filling out forms.
  • Performance and Analytics Cookies: These cookies collect information about how visitors interact with the Site, allowing us to improve the performance and design of our Site.
  • Functionality Cookies: These cookies allow the Site to remember choices you make and provide enhanced, more personalized features.
  • Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests.

You can manage your cookie preferences through your browser settings. Please note that if you disable cookies, some features of the Site may not function properly.

5. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To provide, operate, and maintain the Site
  • To improve, personalize, and expand the Site
  • To understand and analyze how you use the Site
  • To develop new products, services, features, and functionality
  • To communicate with you, including sending you updates, promotional materials, and other information related to our services
  • To protect our Site and users from security threats

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With your consent
  • To trusted third parties who assist us in operating our Site, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential
  • To comply with legal obligations, enforce our Site policies, or protect ours or others' rights, property, or safety

7. Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information.
  • Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no data transmission over the internet or electronic storage system is 100% secure, so we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Solume Inc.
2451 Cumberland Parkway, Suite 3156
Atlanta, GA 30339
hello@solume.com